Once you have reserved and made your payment, an e-ticket will be sent to you by email. Please bring your e-ticket or a printed version of it with you.
When boarding, please present your ticket (e-ticket or a printed version) to the crew members to board the boat.
It is preferable to reserve in advance because sometimes our cruises sell out.
It is important to be aware that no reservations will be accepted without full payment.
You can buy your ticket right here online or by calling 418 543-7630 or our toll-free number, 1 800 363-7248.
Bring weather-appropriate clothing and accessories (hat, warm sweater, sunglasses, etc.).
And don’t forget to bring sunscreen!
For parents accompanied by young children, consider bringing items such as books, colouring books and crayons, puzzles, dolls, etc., to keep the children entertained during the fjord cruise.
Take advantage of your outing to discover restaurants, coffee shops and other businesses in the villages during your stopovers. If you’d like to enjoy a restaurant meal in one of the villages, it would be a good idea to contact the restaurant ahead of time to make a reservation. A non-exhaustive list is provided on the stopover information pages here.
On board, only credit and debit card payments are accepted.
Want to extend your stay and enjoy several outings or cruises? It would be a good idea to book your accommodations beforehand. A non-exhaustive list is provided on the stopover information pages here.
Enjoy a complete cruise experience thanks to the support of our bilingual guides. Take advantage of their knowledge about, and passion for, the fjord and the villages around it. You’ll learn everything about its history and the culture of the region.
As the comfort of our passengers is one of our top priorities, our tour boats feature a snack and beverage counter (available at an additional cost). Please note that no meal service is offered on board. You can also bring your own lunch. However, passengers may not bring their own alcoholic beverages on board the boat.
Planning to cycle around the fjord? Perfect! You are allowed to bring your bike on the boat free of charge. Contact us to find out more.
We love our loyal furry friends, but only service dogs are allowed on our cruise boats. No other pet will be allowed on board.
Smoking is not allowed on board.
There are washrooms on all our boats. Visit the Our Boats page to learn all about the features of our boats.
Here are the different boarding locations depending on your departure dock:
Departure from La Baie: head to the Bagotville dock, located at 900 Rue Mars, La Baie.
Departure from Parc Aventures Cap Jaseux located at 250 Chemin de la Pointe-aux-Pins, Saint-Fulgence.
Departure from Sainte-Rose-du-Nord: head to the Sainte-Rose-du-Nord dock, located at 104 Rue du Quai, Sainte-Rose-du-Nord.
Departure from Rivière-Éternité: head to the Parc national Fjord-du-Saguenay, located at 91 Rue de Notre-Dame, Rivière-Éternité.
Departure from L’Anse-Saint-Jean: head to the L’Anse-Saint-Jean municipal dock, located at 355 Rue Saint-Jean-Baptiste, L’Anse-Saint-Jean.
If you are uncertain to have the correct information, consult your booking confirmation email; your boarding dock will be indicated there.
Here are the details for each boarding dock concerning the time to allow and parking. All this information will also be sent to you in your confirmation email when you book your cruise.
Departure from La Baie:
Please arrive 30 minutes before the scheduled departure time at the Bagotville dock, located at 900 Rue Mars, La Baie (International Cruise Ship Pavillion).
Please allow time for parking, because there may not be many parking spots close to the dock at the time you board.
Show your ticket (e-ticket or printed version) to the boat crew to board the boat.
Departure from Parc Aventures Cap Jaseux:
Please arrive 60 minutes before the scheduled departure time at Parc Aventures Cap Jaseux, located at 250 Chemin de la Pointe-aux-Pins, Saint-Fulgence.
If you are not staying on site, free parking is available at the park entrance, about 1 kilometre from the boarding dock (follow the signs to walk to the beach).
Aditionnally, you will need to pay the park entrance fee ($).
This will also allow you to enjoy the beach, hiking and fishing before or after your outing on the water!
Show your ticket (e-ticket or printed version) to the boat crew to board the boat.
Departure from Sainte-Rose-du-Nord:
Please arrive 30 minutes before the scheduled departure time at the Sainte-Rose-du-Nord dock located at 104 Rue du Quai, Sainte-Rose-du-Nord.
Parking is approximately 400 metres from the dock, at the tourist information office at 213 Rue du Quai, Sainte-Rose-du-Nord.
Vehicles are allowed to park near the dock for a maximum of 90 minutes only. Tickets will be issued for vehicles parked in excess of this time limit.
Show your ticket (e-ticket or printed version) to the boat crew to board the boat.
Departure from parc national du Fjord-du-Saguenay:
Please arrive 45 minutes before the scheduled departure time at parc national du Fjord-du-Saguenay, located at 91 Rue Notre-Dame, Rivière-Éternité.
If you are not staying on site, parking areas (P1 and P2) are available near the Discovery and Visitors Centre. You will then have to walk 700 metres from the Discovery Centre to the boarding dock.
Aditionnally, you will need to pay the park entrance fee ($).
Show your ticket (e-ticket or printed version) to the boat crew to board the boat.
Departure from L’Anse-Saint-Jean:
Please arrive 30 minutes before the scheduled departure time at the L’Anse-Saint-Jean municipal dock, located at 355 Rue Saint-Jean-Baptiste, L’Anse-Saint-Jean.
You can park your vehicle in the parking lots near the dock and alongside the road, in accordance with signage information. However, please allow time for parking, because parking spots close to the dock are limited to a maximum of 2 hours.
Show your ticket (e-ticket or printed version) to the boat crew to board the boat.
