Tickets purchased from Navettes Maritimes du Fjord are 100% reimbursable if the cancelation happens at least 48 hours before the schedule date.
It is possible to change your cruise date free of charge up to 30 minutes before the scheduled departure time. Schedules, rates and itineraries are subject to change without notice.
For safety reasons, Fjord Marine Shuttles is free to deny access to one of its boats to any person deemed by the captain of the boat to be unfit to take the cruise.
In case of emergency Navettes Maritimes du Fjord reserves the right to cancel scheduled trips. When possible, customers will be able to change their cruise, postpone their trip to another day or receive a refund.
We accept no responsibility for inconveniences caused by delays.
Customers bear sole responsibility for their effects on our boats; we accept no responsibility in the event of theft or loss.
Full payment is required upon booking. Unpaid reservations are not recorded in our reservation system.
In case of cancellation please contact us as soon as possible by phone at 1-800-363-7248 or by email at [email protected]
